We recommend you to visit 10 minutes before your appointment to allow for any preparation and a chance to unwind. Clients visiting late may lose time on their service.

Cell Phones

At VIP MEDSPA, we want to provide a stressfree experience to our customers, so kindly avoid using phones and turn it off before arriving.


We ask that only kids receiving treatments visit VIP MEDSPA. We don’t have an associate to look over at the Spa waiting area. Therefore, unattended kids are not allowed for their security. This also assures a relaxing spa experience.
Please Note: The minimum age of 12 years is required for Spa guests unless otherwise approved.

Client Privacy

You will have a private space to change, and you will be alone while changing. Our staff will knock the door before entering, and if you are not ready, they will not open. Throughout the treatment, only the area treated will be revealed.

Right of Refusal

MEDSPA reserves the right to refuse service to any client for improper conduct. Improper conduct or language through a service will follow an immediate termination of the service.

Cancellation Policy

24-hour minimum notice is required for cancellations. We attempt to accommodate late arrivals. However, full booking time and service costs will be charged if an appointment must be modified due to a new arrival.